Loyalty Points FAQ
Yes. Your points will expire after 365 days (1 year) from the date you earned them. Remember to convert your points into a coupon code before they expire.
Yes. Similar to your points they will expire after 365 days (1 year) from the date you created one.
Yes. Tier achievements are based on your total lifetime spend, not the number of points you currently have.
No. You can earn points on all products including sale items.
Yes. Points are earned on a per-product basis. If you return an item, the points earned on that item will automatically be removed from your account.
No. Coupons are for one-time use.
Coupon codes cannot be used against sale items.
Coupons generated in one currency cannot be used when browsing in another currency. They are locked to the currency they were generated in.
Yes. If you want to gift your coupon codes, all you need to do is share the coupon code and ask them to enter it at the bag or checkout. A coupon code can only be redeemed once. The status of the coupon code will tell you if a code has already been used.
Terms: We do not accept responsibility if a coupon code has been used without your consent.
Yes. A minimum order amount of £/$/€50 applies. Sale items are from this promotion excluded.
You must first sign up on our website. Once signed in, all you need to do is share your unique referral code with your friend and get them to enter it at checkout.
Yes. Automatic fraud prevention software is used to monitor all referrals. We will know if you have abused this system and will ban you from this promotion on your first offence.
Providing your friend checked out on our website successfully, our website will automatically generate your reward and this will be credited to your rewards account. This reward will appear amongst the coupon codes you generate. Click here to view your rewards.