FREE
Free UK Standard

Minimum Spend: £35

Estimated Arrival: 2-4 working days
Courier: Royal Mail Tracked 48
Terms: Automatically applied at checkout. Working days are Mon-Fri. This does not include weekends, UK bank holidays or public holidays
£2.99
UK Standard
Estimated Arrival: 2-4 working days
Courier: Royal Mail Tracked 48
Terms: Working days are Mon-Fri. This does not include weekends, UK bank holidays or public holidays
£3.95
UK Express
Estimated Arrival: 1-2 working days
Courier: Royal Mail Tracked 24
Terms: Orders placed before 2pm Mon-Fri only. Orders placed after this time are dispatched the next working day. Working days are Mon-Fri. This does not include weekends, UK bank holidays or public holidays
FREE
Free EU Standard

Minimum Spend: £80 (€90)

Estimated Arrival: 5-8 working days
Courier: Royal Mail International Standard Tracked
Terms: Automatically applied at checkout. Working days are Mon-Fri. This does not include weekends, UK bank holidays or public holidays
£12.00
EU Standard
Estimated Arrival: 5-8 working days
Courier: Royal Mail International Standard Tracked
Terms: Working days are Mon-Fri. This does not include weekends, UK bank holidays or public holidays
FREE
Free US Standard

Minimum Spend: £100 ($122)

Estimated Arrival: 7-10 working days
Courier: Royal Mail International Standard Tracked
Terms: Automatically applied at checkout. Working days are Mon-Fri. This does not include weekends, UK bank holidays or public holidays
£14.95
US Standard
Estimated Arrival: 7-10 working days
Courier: Royal Mail International Standard Tracked
Terms: Working days are Mon-Fri. This does not include weekends, UK bank holidays or public holidays
FREE
Free Worldwide Standard

Minimum Spend: £100 (€115/$122)

Estimated Arrival: 3-10 working days
Courier: Royal Mail International Standard Tracked
Terms: Automatically applied at checkout. Working days are Mon-Fri. This does not include weekends, UK bank holidays or public holidays
£14.95
Worldwide Standard
Estimated Arrival: 3-10 working days
Courier: Royal Mail International Standard Tracked
Terms: Working days are Mon-Fri. This does not include weekends, UK bank holidays or public holidays

We ship worldwide!

All online orders are packaged and dispatched from Manchester, United Kingdom, and can be delivered anywhere in the world.

Most orders will ship within 72 working days after your order has been placed! Please keep in mind that orders placed after 12 pm (UK time) on Fridays as well as orders placed Saturday and Sunday will ship on the next working day – usually Monday – with the exception of holidays!

In some instances, we may hold your order from shipping if we have a question about your address or items. We will always reach out to you via email to notify you if your order has been held and will work with you to get your order shipped as soon as possible.

If you need your order to arrive quickly, please reach out to us at support@nightaddict.com before placing your order to inquire if delivery is possible in the time frame you need – we don’t want you to feel stressed or disappointed!

Once your order is shipped, you will receive a shipping confirmation email with a link that will lead you directly to the package tracker. If you can’t find your shipping confirmation, please double-check your spam and promotions folders. If you are still not able to locate the email, please feel free to reach out to support@nightaddict.com for assistance.

Customs duties are NOT included in the price of the items. You will need to pay for this yourself.

We usually ship international orders using DHL. They will contact you regarding additional charges relating to custom duties.

VAT is only applicable on UK orders and is charged at the standard 20% rate.

We do not ship to any PO Boxes in the UK, Guernsey, Isle of Man, or Jersey at this time.

If you notice that the shipping address you provided at checkout is incorrect, please email us as soon as possible at support@nightaddict.com. Be sure to include your name, order number, and the correct shipping address in your email. Alternatively, contact us via our web form.

If your order is unfulfilled and not yet shipped, we might be able to correct the shipping address for you. This is not guaranteed. Once your order is fulfilled and shipped, you will need to request an address change via DHL or Royal Mail directly. You can usually do this through the tracking number we provide to you.

A signature WILL be required when your order is delivered to you. Please make sure you are available to sign for the package at delivery. You may also ask your concierge/reception to accept the parcel on your behalf.

In some instances, you may receive a message from Royal Mail or DHL asking how you’d like your order to be delivered. Please know that if you opt for delivery without signature (an Authority to Leave or ATL) you accept all liability for any loss or damage that may result from delivering the package according to your instruction to deliver the package without your signature. Night Addict and Royal Mail or DHL will not be able to send a replacement order or refund you for the order should any loss or damage occur.

If your tracking shows your order has been delivered, but you can’t find your package we will always do our best to help!

We ask that you first look around your home or apartment complex and ask family, roommates, neighbors, and building management if they have seen your package.

If you still have no luck in locating the package, then please contact Royal Mail or DHL yourself in addition to emailing us. Please email us at support@nightaddict.com and be sure to include your name and order number in the email. Alternatively, use our web form.

Once you’ve emailed us, we will also open an investigation with Royal Mail or DHL where every step and detail of the delivery is checked and the driver that delivered the package is interviewed if possible. Due to formalities and time differences, the process of gathering information with the carrier may take more than 14 working days.

After the investigation is completed, if your package is declared lost by the carrier, we can then discuss a replacement.

Please keep in mind that if you gave the carrier the authority to leave your package without your signature and the carrier has confirmed that all required steps were taken on their end to deliver your package correctly, we will not be able to help with a refund or replacement as you have accepted liability for the package by waiving the signature requirement.

While we hope this never happens, you are more than welcome to refuse the delivery of your order. However, please know the costs of shipping your order, the cost of shipping your order back to us, and any duties/taxes paid on your behalf will be deducted from your refund. Your refund will be processed when the package is received and inspected at our base in Manchester, United Kingdom.