EU SHIPPING TEMPORARILY UNAVAILABLE
Unfortunately we have had to stop online orders to the EU because of the newly instated customs and excise tariffs to import your NIGHT ADDICT order from the UK. This means that you will have to pay new additional charges.
The level of tariffs are not clear and differ from country to country. We hope the situation can be resolved soon and we can reinstate delivery to the EU so that you, the customer, can make an informed decision on the full cost of ordering our products.
For further information please contact firstname.lastname@example.org
Sorry for your inconvenience.
PLEASE NOTE: Due to the current COVID-19 crisis we are currently experiencing delays for delivery of parcels. We thank our customers for their patience and understanding at this time.
We're working with Royal Mail on safer deliveries to protect both their drivers and your health during the current crisis, so Night Addict parcels can keep landing on your doorstep. Please see the below statement from Royal Mail:
"In order to protect both our people and customers, we are temporarily not handing over our hand-held devices to customers to capture signatures. Postmen and postwomen will instead log the name of the person accepting the item, and can sign on their behalf. This will apply to all deliveries that require a signature. Additionally, for all customers (including those who are self-isolating) where we need to deliver any parcel that won’t fit through their letterbox, we will place their item at their door. Having knocked on the door, we will then step aside to a safe distance while they retrieve their item. This will ensure the item is delivered securely rather than being left outside.
If they are unable to come to the door at all, we will issue a ‘Something for You’ card, advising them to stay home and book a free redelivery of their item. Only in essential circumstances should a parcel be collected from the Customer Service Point at their local delivery office. In this situation, and to keep their mail as secure as possible, they will need to bring along the card we left and a form of ID in the name of the person the item is addressed to."
UK Customers Include
UK – Mainland, UK - Non-Mainland, UK - Northern Ireland, UK - Channel Islands (Jersey), UK - Channel Islands (Guernsey)
European Customers Include
Ireland, Germany, France, Italy, Spain, Austria, Belgium, Netherlands, Bulgaria, Czech Republic, Estonia, Greece, Croatia, Cyprus, Hungary, Latvia, Lithuania, Luxembourg, Malta, Poland, Portugal, Romania, Slovakia, Slovenia, Denmark, Finland, Georgia, Azerbaijan, Kyrgyzstan, Russia, Tajikistan, Turkmenistan, Aland Islands, Albania, Andorra, Armenia, Belarus, Bosnia And Herzegovina, Gibraltar, Iceland, Kosovo, Liechtenstein, North Macedonia, Moldova, Republic of, Monaco, Montenegro, Norway, Serbia, Switzerland, Turkey, Sweden
Any countries which have not been mentioned above and excluding USA are classed as Rest of the World.
We offer tracked UK standard delivery £3.99 (3-7 Working days) or free when you spend over £35.
DUE TO THE IMPACTS OF COVID-19 UNFORTUNATELY ALL SPECIAL DELIVERY AND NEXT DAY DELIVERY OPTIONS ARE CURRENTLY UNAVAILABLE.
Please be aware if your order is placed after 3:00pm on Friday your order won't be received until Tuesday.
We offer tracked Royal Mail delivery for £8.99 (5-14 Working days ) or free when you spend over £80.
We offer tracked Royal Mail delivery for £9.99 (5-14 Working days ) or free when you spend over $100.
Rest of the world
We offer tracked Royal Mail delivery for £14.99 (5-14 Working days ) or free when you spend over £80.
If the Royal Mail are unable to deliver your order, they will leave you a card and take your order to your local post office. If you do not collect your order or arrange for it to be redelivered, it will be returned to us and automatically refunded, minus the delivery charge. If you would like us to send your items back out, please contact us by email at: email@example.com